Support
Support Service
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Service Area: All counties and cities in Taiwan (including offshore islands)
Service Inquiry Phone: +886-4-2380-6508
Service Inquiry Email: js@joysong.com.tw
24-Hour Repair Hotline: 0932-626999 / 0800-385588

For customers within equipment/project warranty or with a signed 24-hour maintenance contract:

A. Free service provided
B. Consultation for related issues
C. Troubleshooting support via phone
D. On-site repair service according to contract terms

 

For customers outside warranty or without a maintenance contract:

A. Consultation for related issues
B. Troubleshooting service charged according to company standards

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